The quality assurance trends we’re expecting to see in 2021 reflect the need for adaptation and risk management that 2020 has made clear are much needed.
Even in the face of new challenges businesses face coming out of a difficult year, quality assurance remains a priority for those wanting to maintain healthy production and service performance, especially with regards to compliance.
Key quality assurance trends
Anticipating these quality assurance trends will help your business remain on top of your quality management obligations. This will make it easier to anticipate and deal with unexpected challenges.
1. A focus on cost efficiencies
The economic downturn caused by the pandemic has highlighted the need for cost-effective quality assurance processes.
Dealing with non-conformance is a headache that most businesses can ill afford right now. A water-tight quality management system will save your business time and money by avoiding non-conformance in the first place.
2. The importance of agility and adaptability
The pandemic has taught us that businesses need to be prepared for the unexpected. When a crisis could be around the corner, the most effective strategy is adaptability based on thorough risk analysis.
Businesses stand a better chance of maintaining their quality management obligations through a crisis when they have contingencies in place.
3. Global risk analysis and management
Risk management is a new priority for some businesses, but it’s one we now know can’t be overlooked.
Going forward, businesses need to perform in-depth risk analyses and implement risk management procedures especially for global risks such as pandemics.
Identify the strongest threats against your quality assurances and put steps in place to counteract them.
4. Ensuring sufficient resources
Ensuring sufficient resources for effective quality management will also be a cost consideration in a post-pandemic world.
It’s important not to let staff shortages or gaps in technology affect your business’ ability to meet the quality assurance standards that your customers, clients and shareholders expect.
5. Maintaining compliance at all times
Businesses that are required by law to maintain compliance with FDA or ISO standards can’t afford to let anything undermine their quality assurance obligations.
Even momentary lapses in quality management can lead to failed audits and non-compliance. For these businesses, maintaining compliance through QMS should be a top priority in 2021.
6. Centralized and accessible data
Having a quality management system with centralized, cloud-based software will give your business access to real-time data anywhere in the world. This data will prove crucial for effective quality management, compliance and audits.
Without centralized and accessible data, non-compliance is more likely due to knowledge gaps and miscommunication.
7. A need for advanced tools and processes
Using outdated tools or processes invariably leads to gaps in a quality management system.
For employees to complete QM procedures efficiently and cooperatively with other departments, businesses should implement the latest industry-standard tools that are available in 2021. This will ensure a tighter QMS and quicker corrective action.
Quality management software from isoTracker
Intuitive and accessible quality management software is a crucial aspect of a thorough and effective quality management system. Implementing a QMS will help any business meet its quality assurance obligations smoothly and with optimal interdepartmental cooperation.
isoTracker offers modular, cloud-based quality management software that is accessible via subscription, so you only pay for what you need. Each module can stand alone or be integrated with other isoTracker quality management modules.
Our quality management modules include:
- document management software
- audit management software
- complaints management software
- risk management software
- corrective action software
- non-conformance management software
- training software.
Digital quality management is one, straightforward way for small to medium manufacturing businesses to start realizing value from Industry 4.0 – and with isoTracker’s QMS, it’s easy and cost-effective to implement.
Sign up for a free 60-day trial of isoTracker’s quality management software or contact us to get advice on how quality management software can help your business face the quality management trends and challenges of tomorrow.


